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We proudly accept
Visa, Master Card,
American Express
and Discover |
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Some
of the questions we receive from our customers are
answered below. If you have other questions or
would like more information about medication we
feature, please email contact@medzonline.com
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Q:
Do you accept other forms of payment other
than Credit card?
.......................................A:
At this point, our online pharmacy is able to accept
credit cards, money orders and checks. We will also be
implementing other payment forms shortly.
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Q:
Will my order be here in 24 hours?
.......................................A:
Our service deals with
prescription medications, we are very careful and
particular about abiding by FDA guidelines and order
processing. We do try to get most orders out the
next business day as long as the consultation form does not
reveal issues. Once the order is processed and goes
through the channels, it goes to shipping for next
business day delivery. Orders must be placed
before 2:00PM Eastern Time for next business day
delivery. The reason for using an express
carrier is due to the fact that a signature is
required for delivery of a medication as required by
the FDA.
Q:
I ordered from you last month, how do I
reorder?
.......................................
A:
Because our
pharmacists and doctors are strict about prescribing
medication that does not conflict with our patients
present conditions, we require reorders to be
submitted as a a regular order. You are in our
systems, and the doctor reviews past and present
information in your best interest.
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Q:
How does an online consultation work?
.......................................A:
Online consultations are a new concept in health
care that utilize the Internet to improve patient
access to physician care. The patient does not
receive a traditional physical exam by the
physician, but rather completes an online
questionnaire and communicates with the physician
using our secure online communication tool.
Although online consultations will never take the
place of traditional medicine, they do provide a
means for patients to receive treatment for a
limited number of conditions that, in certain
circumstances, may not require a physical exam.
In
developing this new Internet medium for the
delivery of health care services, our organization
is committed to meeting and exceeding current
regulations. MedzOnline.com only fills
prescriptions from credentialed, certified
physicians that are US licensed. We are licensed
in all states in which we dispense medication, and
employ highly qualified pharmacists to provide you
with the highest standards of pharmaceutical care.
All medication is obtained from a legitimate
pharmaceutical wholesaler or the manufacturer, so
you can be sure you are receiving the same
medication as you would at your neighborhood drug
store.
disclaimer
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Q:
What
Happens Once I Submit My Order?
.......................................A:
A US licensed
physician will review the information you have
submitted and either approve or decline your
request.
If approved, the
physician will write the prescription and send it
to the pharmacy where it will be filled and
shipped to you next business day via FedEx. Your
prescription will include information explaining
the usage, dose, and precautionary information for
your medication. You will also receive contact
information for the pharmacist in case you have
any questions after you receive your medication.
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Q:
What are your shipping rates and policies?
.......................................A:
FREE Next Business Day FedEx Delivery
Once your order is approved, it will be forwarded
to the pharmacy for fulfillment. Once the pharmacy
has received your prescription, it will be filled
and shipped within two business days. We
will notify you only if there is a problem
with your order. If you do not hear from us, you
may assume that your order processed. All orders
are shipped for Next Business Day delivery.
Next Business Shipping - FREE (U.S. orders only).
NO P.O. BOXES
We cannot ship to PO Boxes and an adult signature
is required on all packages
We do not process prescription orders on Sunday.
If you place an order after 11:00 am Eastern
Standard Time on Saturday, the order will most
likely be reviewed by the physician and be sent to
the pharmacy on Monday.
We can no longer ship to Nevada by strict US
guidelines.
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Q:
What
Are Your Privacy & Security Policies?
.......................................
A:
MedzOnline.com
is dedicated to patient privacy and security. All
information furnished is legally protected under
doctor-patient privilege laws.Our on-line
ordering system uses the latest in Secure
Encryption Technology. All personal and credit
card information is submitted with the highest
level of security and precautions. Our system also
has safeguards in place to protect against credit
card fraud. Individuals attempting the fraudulent
use of a credit card will be reported.
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